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Posts Tagged ‘sticky’

It’s a cruel world – rivals capitalizing on Toyota ‘Total Recall’

Wednesday, February 3rd, 2010

The effects of Toyota’s infamous accelerator pedal recall continue to mount. The latest figures, extracted from Autoblog.com, gives an estimated total of 9.0 million vehicles in the US and the UK being affected by the recall. Compounding Toyota’s problems are the irked owners and all the resulting bad press.

The cost of replacing all those pedals are just the tip of a very big iceberg of problems for the beleaguered manufacturer. Autocar.co.uk recently reported that Toyota’s stocks in Japan has plunged by 16.7% in the space of five days. However, it goes without saying that the worst of the damage is how this recall blasts a massive chink in Toyota’s once-invincible armour in build quality and reliability. Let’s not talk about all the resulting legal repercussions.

Thus far, there have been two separate, but related recalls – the floor mat recall, and the accelerator pedal recall. The first of the two, the floor mat recall, is said to be caused unsecured floor mats jamming the accelerator pedal in full-throttle position. This recall started with just 55,000 cars in 2007, then grew to 3.8 million in September 2009 before a further 1.1 million vehicles were added to the list on 28 Jan 2010.

toyota1
Toyota’s reputation of invincible quality now under serious threat.

According to the official website of Toyota Motor Sales U.S.A, models affected by the floor mat recall are:

  • 2005-2010 Avalon
  • 2007-2010 Camry
  • 2009-2010 Corolla
  • 2008-2010 Highlander
  • 2009-2010 Matrix
  • 2004-2009 Prius
  • 2005-2010 Tacoma
  • 2007-2010 Tundra
  • 2009-2010 VENZA

The later, more serious defect of the sticking accelerator pedal, hit 2.3 million vehicles, and forced Toyota to suspend the sale of eight models. Things went from bad to worse when 1.8 million vehicles in Europe also had to be recalled on 29 Jan 2010. A solution has nevertheless been found, and Toyota has commenced shipping of replacement pedals to dealerships already.

Once again, according to Toyota Motor Sales U.S.A, models affected by the accelerator pedal recall are:

  • Certain 2009-2010 RAV4
  • Certain 2009-2010 Corolla
  • 2009-2010 Matrix
  • 2005-2010 Avalon
  • Certain 2007-2010 Camry
  • Certain 2010 Highlander
  • 2007-2010 Tundra
  • 2008-2010 Sequoia

Meanwhile, Autocar.co.uk has listed the eight Toyota UK models affected by the recall as

  • Aygo (Feb 2005 – Aug 2009)
  • iQ (Nov 2008 – Nov 2009)
  • Yaris (Nov 2005 – Sep 2009)
  • Auris (Oct 2006 – 5 Jan 2010)
  • Corolla (Oct 2006 – Dec 2009)
  • Verso (Feb 2009 – 5 Jan 2010)
  • Avensis (Nov 2008 – Dec 2009)
  • RAV4 (Nov 2005 – Nov 2009)

As Toyota now faces the wrath of customers and also the possible onslaught of legal inquisitions, rival dealerships in the United States are all too happy to capitalize on their woes. GM paved the way with a month-long campaign ‘aimed at compensating Toyota and Lexus owners for the depreciation the recall has caused’. It didn’t take long for Ford, Chrysler, and Hyundai to join the queue with similarly attractive offers, giving cash incentives worth up to US$2,000.

The irony, of course, is that arch-rival Honda has ruled out following suit. Autocar.co.uk quoted John Mendel, American Honda’s executive vice president as saying, “We will not react in a predatory way toward either Toyota or Toyota customers.”

toyotahonda
Honda refrains from twisting the knife.

Perhaps because they have a recall of their own to worry about?

Meanwhile, closer to home, UMW Toyota Motor has recently released a statement that Toyota cars sold in Malaysia are NOT affected by either recalls.

KON

Sources:
- Autoblog.com (who also gave the nick ‘Total Recall’ to this fiasco)
- Autocar.co.uk

Talk about it in our Forum: Toyota Recall

Toyota ThrottleGate – Truck rams into dealership

Tuesday, February 2nd, 2010

We have heard many stories of cheesed-off owners before, but we doubt many would have matched that of a man from Louisiana. In a story we picked up from Autoblog.com, who had in turn referred to 2theadvocate.com, Mikel Valviva, the owner of a Toyota pick-up affected by the recent accelerator pedal recall, was attempting to return the said pick-up when it inadvertently crashed into the dealership’s building, with the owner blaming the crash on the ‘sticky accelerator pedal’.

No major injuries resulted, but the truck itself was severely damaged. Neither of our source reports identified the truck model, though our checks reveal only one pick-up model being affected by the recall – which is the Toyota Tundra.

Valviva bought his Toyota pickup in March 2009, but upon hearing about the accelerator pedal recall, or ThrottleGate as Autoblog.com puts it, Valviva went back to the dealership from which he bought the car, All-Star Toyota in Baton Rouge, LA, seeking for a refund. Naturally, the folks from the dealership offered to have the car fixed free of charge and to have a courtesy car loaned to him in the process.

all-star toyota
All-Star Toyota, Baton Rouge, LA

After three separate attempts at securing that refund, Valviva’s truck promptly crashed into the dealership because of the ‘sticky accelerator’. It is also worth noting that Valviva’s truck had not given any accelerator pedal problems since purchase. Go figure.

KON

Source:
- Unintended acceleration or angry customer? Toyota driver reportedly rams dealership with truck – Autoblog
- 2theadvocate.com | News | Man’s truck strikes BR Toyota dealership – Baton Rouge, LA

Picture:
- Autoblog.com